Welcome to the official Jiffy Support & Grievance Helpdesk. Whether you have questions regarding our entry criteria, need assistance with your account, or wish to report a safety concern, our team is here to assist you.
Direct Contact Channels
For login issues, app bugs, verification status, and general feedback.
support@jiffydating.com →For personal data exports, erasure requests, and statutory privacy notices.
privacy@jiffydating.com →Frequently Asked Questions
1. What are the entry criteria for Jiffy?
Jiffy is an exclusive, private community for verified creators and storytellers in Bangalore. Admission is granted through three primary pathways: (1) meeting our creator credibility benchmark of 1,000+ public Instagram followers, (2) applying an active member referral/invite code, or (3) direct admission through our cohort diversity and balance review.
2. I have an invite code. Where do I enter it?
You can enter your invite code during onboarding on the Referral Code screen, or if you are currently waitlisted, you can enter it directly on the waitlist screen under the "Have an invite code?" section to instantly unlock access.
3. Why do you check my Instagram follower count?
We check public follower counts solely to maintain high community credibility and prevent bots or fake profiles. We never request or access your Instagram password, private messages, or personal account credentials.
4. How many introductions do I receive?
Unlike swipe apps with infinite feeds, Jiffy introduces you to three thoughtful, curated creator profiles each week. This intentional pace allows for genuine conversations without burnout.
5. How do I delete my account?
You can delete your account at any time in the app via Profile > Settings > Account > Delete Account, or via our web portal: Account Deletion Portal. All data is permanently erased.
6. How do I report an abusive user or inappropriate content?
Inside any chat or profile view, tap the menu or "Report & Unmatch" button. The user is immediately blocked from contacting you, and our safety team reviews the report within 24 hours.
App Store & Play Store Downloads
Ensure you are running the latest version of Jiffy to receive new features, safety updates, and speed enhancements:
Statutory Grievance Officer (India)
In compliance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:
Name: Grievance Officer
Entity: Swish Technologies
Address: Bangalore, Karnataka, India
Direct Redressal Email: privacy@jiffydating.com
Acknowledgement within 24 hours • Final resolution within 15 days as prescribed by law.